15-08-2006, 05:35 PM
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Dell recalls four million batteries
Quote:
Computer maker Dell is recalling more than four million laptop batteries because they pose a fire risk.
It follows reports in the US of around half a dozen machines smoking or bursting into flames.
In rare cases, the Sony-made batteries can short-circuit and overheat, the technology giant said.
More than a million of the batteries are thought to have been sold outside the US, although figures for the number sold in the UK and Ireland were not immediately available.
The Dell-branded batteries were used in laptops supplied between April 1, 2004, and July 18, 2006, the company said.
They were sold either separately or with Dell Latitude, Inspiron, XPS and Dell Precision Mobile Workstation laptop computers.
The words Dell and "Made in Japan" or "Made in China" or "Battery cell made in Japan, Assembled in China" are printed on the back of the batteries.
Dell stressed that the short-circuiting problem was rare.
A Sony spokesman said the two companies had studied problems with the battery packs for more than a month, after getting reports of about a half-dozen fires or smoking laptops in the US.
Dell is urging customers to check via its website if their batteries are subject to the recall.
Customers whose battery identification numbers match those being recalled will be automatically connected to a replacement order form.
Affected battery packs should be returned to Dell for disposal. The company will supply free replacement batteries to affected customers.
Affected batteries should not be used by customers waiting for replacement packs. Laptop computers should instead be plugged into the mains, Dell said.
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Not good publicity for Dell .. but I wouldn't buy one of their computers anyway, as they don't have a very good track record, on the Hardware or the After Sales Servics 
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